Director Contracts Management

Profile

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book

Subscribed

THE TEAM

Zuora’s legal team is involved in every aspect of our business. As trusted advisors, we support Zuora’s growth in an efficient, predictable and responsive manner while assessing and advising on legal risks to drive the best business decisions. Our approach is collaborative and solution-oriented as we partner to execute on activities like: negotiating and drafting a variety of contracts, supporting corporate governance and corporate transactions, protecting Zuora’s intellectual property, and implementing policy and process improvements. We also stay closely connected to our ZEOs to help navigate new and changing laws around privacy, securities, HR issues, intellectual property and lots of other areas.

YOUR MISSION:

You are a hands-on, experienced, results-oriented Director of Contracts Management that will join our dynamic global Legal team. You will help us lead the way in building scalable processes to increase team and field efficiency, partnering cross-functionally and enabling us to better support the business and accelerate Zuora’s growth. You will be a strong team member who will not hesitate to “roll up the sleeves,” attack challenges head on and build trust-based relationships as second nature. This is a critical role that will drive continuous improvement across the commercial legal and field organizations.

THE OPPORTUNITY (AKA: Why you want this role over any other out there)

Reporting directly to Zuora’s Senior Director and Deputy General Counsel, Commercial, the Director of Contracts Management will have a broad range of responsibilities, including enabling and accelerating the closure of large, strategic customer deals. You will define and execute on a vision to build a world-class contracts management function in a dynamic environment, driving operational excellence and continuous improvement in the delivery of legal services across the organization. The Director of Contracts Management is crucial to the growth of our legal team and our partnership with the business.

WHAT YOU’LL ACHIEVE

Serve as primary conduit between Sales and Legal organizations on deal navigation and stakeholder approvals

Manage the day to day aspects of the Contracts Management Team (the team reviews, interprets, drafts Order Form terms for Sales and Partner deals)

Identify and deploy key operational metrics that will be used to evaluate success and validate the business impact of the Legal department, including for QBRs and Board materials; provide operational analysis through reports and dashboards; and implement changes to improve performance

Work with other functions and management to identify process improvement and/or legal training opportunities (including standardizing RFP and RFI responses)

WHAT YOU’LL NEED TO BE SUCCESSFUL

BA/BS degree required

5 years of broad-based experience working in or with an in-house legal department (ideally at a SaaS or other technology company)

Direct experience drafting and negotiating contracts for an active, high volume vendor.

Comfortable working across legal issues, identifying contractual arguments, assessing alternative outcomes and proposing resolutions

Operating comfortably within CLM systems, Salesforce and other linked systems to track and work deals from Sales cycle through to execution.

Experience at a public, global company and dynamic software company (public or private) would be ideal

Prior management experience is required

Demonstrated project/program management experience is a plus, as is experience using a contract management system

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.

In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit

www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Company info

Zuora Inc.
Website : http://www.zuora.com